The product manufacturers service providers need to attend all the calls from their clients, agents and actual product users and they may have to attend thousands of calls daily. Since this is a difficult job for them, the companies hire the Business Process Outsourcing companies for attending the calls, on behalf of them. Due to this, many interesting BPO Jobs for Freshers have been made available for the freshers.
Basically, knowledge in communication is the first qualification and they can attend the calls, only if they are fluent with the English and the regional language. They should know about the products and services, for which they are working.
Right now, all the freshers can find their jobs in the BPO sector, since the requirement is there in the centers. Candidates may have to wait, if they have specifications in salary and timing.
The fact is that one employee is working in the BPO centers, for a very long time and they normally changeover to the new companies, within a very short time. Mohit Associates, ATA Global Services, Domain Masti, EOS Academy are some of the well known companies, which are involved in recruiting staffs, for different cities.